CANCELLATION POLICY

Cancellation policy is as follows:
All cancellations must be made in writing via email. Cancellation fees abide by the following schedule:
•    Cancellation more than 90 days before trip departure: Full deposit refunded
•    Cancellation 91 to 60 days before a trip departure: Total deposit retained
•    61 to 31 days prior - 50% of trip cost
•    30 to 0 days prior - 100% of trip cost (no refund)
Late Payments: If full tour payment has not been received 60 days before the tour departure, and we have not heard from you via phone or email about your full tour payment, your spot on the tour will be canceled and all funds previously paid will be forfeited.
Transferring Trips -  Not allowed
No refund will be given for the following:
•    Participant’s late arrival for a trip
•    If a participant chooses to leave a trip for any reason after the trip start date
•    Food and services for which a participant paid but did not use, once a trip has started
Trip Minimums
Each guided trip requires a minimum number of participants for departure. Gallinas Tours LLC reserves the right to cancel scheduled trips that do not meet minimum sign-up requirements. If a cancellation is necessary, Gallinas Tours LLC will notify guests no less than 30 days prior to the departure date of their trip.  In the event of a trip cancellation, the options are:
•    Guests may select another departure date for an equivalent trip at no additional charge
•    Gallinas Tours LLC will operate the trip for an additional charge per guest based on the number of guests signed up 30 days prior to the departure date of the trip
•    Or Gallinas Tours LLC will provide a full-refund of any monies paid to Gallinas Tours LLC
Force Majeure
Gallinas Tours LLC reserves the right to revise or cancel all or a portion of a trip for force majeure (e.g., terrorism, war, fire, flood or other natural disaster) or any other circumstances beyond our control.  If a trip is cancelled due to force majeure, Gallinas Tours LLC will make every effort to offer an alternative trip for the same departure and return dates with an itinerary that offers experiences similar to the original trip.  If Gallinas Tours LLC offers an alternative trip in place of the original trip, guests may choose to join the alternative trip or select another departure date for the original trip at no additional charge.
If a guest chooses to cancel altogether, cancellation fees will apply as outlined above.  In the event of Gallinas Tours LLC’s cancellation and Gallinas Tours LLC does not offer an alternative trip, full or partial refunds, if any, will be at Gallinas Tours LLC’s sole discretion.
In the event of cancellation by Gallinas Tours LLC, Gallinas Tours LLC is not responsible for additional expenses incurred by guests in preparing for the trip (e.g., non-refundable air tickets, rental cars, hotel reservations, visa fees if applicable, gear, medical expenses, etc.).